Privacy Policy

Your privacy is important to us. This policy explains how Guangzhou Pinju Trading Co., Ltd collects, uses, and protects your personal information.

Effective Date: January 1, 2024

Last Updated: January 1, 2024

Company Information

Company Name: Guangzhou Pinju Trading Co., Ltd

Business Type: Manufacturing & Trading Company

Address: No. 81, Nonglinxia Road, Yuexiu District, Guangzhou, Guangdong, China

Email: [email protected]

Phone: +86 137 5185 3152

Information We Collect

Personal Information

  • • Name and contact details (email, phone number)
  • • Company information (business name, address, type)
  • • Communication preferences and language settings
  • • Professional information relevant to B2B transactions

Business Information

  • • Product inquiries and specifications
  • • Order history and transaction details
  • • Sample requests and catalog downloads
  • • Custom design requirements and preferences

Technical Information

  • • IP address and browser information
  • • Website usage patterns and preferences
  • • Device information and operating system
  • • Cookies and similar tracking technologies

How We Use Your Information

Business Operations

  • • Processing inquiries and quotations
  • • Managing orders and transactions
  • • Providing customer support services
  • • Facilitating sample requests

Communication

  • • Responding to your inquiries
  • • Sending product catalogs and updates
  • • Providing technical support
  • • Marketing relevant products (with consent)

Legal Compliance

  • • Meeting regulatory requirements
  • • Maintaining business records
  • • Preventing fraud and abuse
  • • Resolving disputes

Service Improvement

  • • Analyzing website usage patterns
  • • Improving user experience
  • • Developing new products and services
  • • Optimizing business processes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

Service Providers

Trusted third-party service providers who assist in business operations (shipping, payment processing, etc.)

Legal Requirements

When required by law, court order, or government regulations

Business Transfers

In connection with mergers, acquisitions, or asset sales (with notice to affected users)

Data Security and Storage

We implement appropriate technical and organizational measures to protect your personal information:

Technical Measures

  • • SSL encryption for data transmission
  • • Secure database storage
  • • Regular security updates
  • • Access controls and authentication

Organizational Measures

  • • Employee training on data protection
  • • Limited access on need-to-know basis
  • • Regular security assessments
  • • Incident response procedures

Data Location: Your data is primarily stored on secure servers in China, with appropriate safeguards for international data transfers.

Your Rights and Choices

Under applicable privacy laws (including GDPR), you have the following rights:

Access and Control

  • • Right to access your personal data
  • • Right to rectify inaccurate information
  • • Right to delete your data
  • • Right to restrict processing

Data Portability

  • • Right to data portability
  • • Right to object to processing
  • • Right to withdraw consent
  • • Right to lodge complaints

To exercise your rights: Contact us at [email protected] or +86 137 5185 3152

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Essential Cookies

Required for website functionality, security, and user authentication. These cannot be disabled.

Analytics Cookies

Help us understand website usage patterns to improve user experience. You can opt-out of these.

Functional Cookies

Remember your preferences and settings for a personalized experience.

Cookie Management: You can manage cookie preferences through your browser settings or our cookie consent banner.

Data Retention

We retain your personal information for the following periods:

Active Business Relationships Duration of relationship + 3 years
Inquiry and Quote Records 5 years from last contact
Transaction Records 7 years (legal requirement)
Marketing Communications Until unsubscribed + 1 year

International Data Transfers

As an international trading company, we may transfer your data across borders:

Transfer Safeguards

  • • Standard Contractual Clauses (SCCs) for EU transfers
  • • Adequacy decisions where applicable
  • • Appropriate technical and organizational measures
  • • Regular compliance assessments

Transfer Purposes

  • • Processing international orders and shipments
  • • Providing customer support across time zones
  • • Facilitating business communications
  • • Compliance with local regulations

Contact Us and Policy Updates

Privacy Questions

For any privacy-related questions or to exercise your rights:

[email protected]

+86 137 5185 3152

No. 81, Nonglinxia Road, Yuexiu District, Guangzhou, Guangdong, China

Policy Updates

We may update this privacy policy periodically:

  • • Material changes will be prominently posted
  • • Email notification for significant updates
  • • Continued use constitutes acceptance
  • • Previous versions available upon request

This privacy policy is designed to comply with GDPR, CCPA, and other applicable privacy laws.