Shipping Policy
Comprehensive international shipping and logistics solutions for global yoga apparel distribution by Guangzhou Pinju Trading Co., Ltd.
Effective Date: January 1, 2024
Last Updated: January 1, 2024
International Shipping Methods
Express Air Freight
Delivery Time: 3-7 business days
Carriers: DHL, FedEx, UPS, TNT
Best For: Urgent orders, samples, small quantities
Tracking: Real-time tracking available
Insurance: Included up to $100, additional available
Standard Air Freight
Delivery Time: 7-15 business days
Carriers: China Post, EMS, Regional carriers
Best For: Regular orders, cost-effective shipping
Tracking: Basic tracking provided
Insurance: Optional, recommended for high-value orders
Sea Freight (FCL/LCL)
Delivery Time: 15-35 days (port to port)
Options: Full Container Load (FCL), Less Container Load (LCL)
Best For: Large orders, bulk shipments
Tracking: Container tracking available
Insurance: Marine insurance recommended
Rail Freight
Delivery Time: 18-25 days
Routes: China-Europe rail network
Best For: European destinations, eco-friendly option
Tracking: Route tracking available
Insurance: Transit insurance available
Shipping Costs and Calculation
Cost Factors
Weight & Dimensions
- • Actual weight vs. volumetric weight
- • Chargeable weight (whichever is higher)
- • Package dimensions and shape
- • Consolidation opportunities
Destination
- • Distance from origin port
- • Destination country/region
- • Remote area surcharges
- • Local delivery requirements
Service Level
- • Express vs. standard service
- • Insurance coverage level
- • Special handling requirements
- • Customs clearance services
Sample Shipping Rates (USD)
| Destination | Express Air (per kg) | Standard Air (per kg) | Sea Freight (per CBM) |
|---|---|---|---|
| United States | $8-12 | $4-6 | $150-200 |
| Europe (Major ports) | $9-13 | $5-7 | $180-250 |
| Australia | $7-11 | $4-6 | $120-180 |
| Southeast Asia | $5-8 | $3-5 | $80-120 |
* Rates are indicative and subject to change based on fuel costs, seasonal demand, and carrier policies.
Packaging and Handling
Standard Packaging
Individual Packaging
- • Polybag with size/color label
- • Barcode sticker (if required)
- • Care instruction tags
- • Brand labels (for OEM orders)
Export Packaging
- • Strong corrugated cartons
- • Moisture-resistant materials
- • Proper cushioning and protection
- • Clear shipping labels
Custom Packaging Options
Retail Packaging
Custom boxes, hangtags, retail-ready presentation
Eco-Friendly
Biodegradable materials, minimal packaging options
Branded Packaging
Custom printing, logos, brand colors
Shipping Documentation
Standard Documents
Export Documents
- • Commercial Invoice
- • Packing List
- • Bill of Lading / Airway Bill
- • Export License (if required)
- • Certificate of Origin
Quality Certificates
- • Quality Inspection Report
- • OEKO-TEX Certificate
- • Material Composition Report
- • Test Reports (if required)
- • Manufacturer's Certificate
Special Requirements
US Market
- • CPSIA compliance certificate
- • FDA registration (if applicable)
- • Customs bond documentation
- • ISF filing (10+2 rule)
EU Market
- • CE marking (if applicable)
- • REACH compliance
- • EUR.1 certificate
- • EORI number documentation
Other Markets
- • Country-specific certificates
- • Embassy legalization
- • Import permit copies
- • Local agent documentation
Customs and Import Duties
Customer Responsibilities
Import Duties & Taxes
- • All import duties borne by customer
- • VAT/GST as per local regulations
- • Customs clearance fees
- • Local handling charges
Compliance Requirements
- • Valid import licenses
- • Product registration (if required)
- • Local safety standards compliance
- • Labeling requirements
Customs Support Services
Documentation
- • Accurate product descriptions
- • Correct HS codes
- • Detailed invoicing
- • Certificate assistance
Consultation
- • Import procedure guidance
- • Duty rate information
- • Compliance advice
- • Agent recommendations
Problem Resolution
- • Customs query support
- • Document clarification
- • Inspection assistance
- • Dispute mediation
Insurance and Risk Management
Insurance Options
Marine Insurance
- • All risks coverage available
- • Institute Cargo Clauses (A, B, C)
- • War and strikes coverage
- • Coverage: 110% of invoice value
Air Cargo Insurance
- • Comprehensive air cargo coverage
- • Door-to-door protection
- • Delay coverage options
- • Express carrier limitations
Risk Allocation
| Risk Type | FOB | CIF | DDP |
|---|---|---|---|
| Loading at origin | Seller | Seller | Seller |
| Main carriage | Buyer | Seller | Seller |
| Import clearance | Buyer | Buyer | Seller |
| Final delivery | Buyer | Buyer | Seller |
Delivery and Tracking Services
Tracking Information
Real-Time Updates
- • Shipment confirmation with tracking number
- • Regular status updates via email
- • Online tracking portal access
- • SMS notifications (optional)
Milestone Tracking
- • Production completion
- • Quality inspection passed
- • Shipment departure
- • Customs clearance status
- • Final delivery confirmation
Delivery Options
Port/Airport Pickup
Customer arranges pickup from destination port/airport
Door-to-Door
Complete delivery to customer's specified address
Warehouse Services
Temporary storage and distribution services
Delays and Issue Resolution
Common Delay Causes
Controllable Factors
- • Production schedule adjustments
- • Quality control requirements
- • Documentation preparation
- • Packaging modifications
External Factors
- • Weather conditions
- • Customs inspections
- • Carrier capacity constraints
- • Port congestion
- • Holiday periods
Issue Resolution Process
Immediate Notification
Alert customer of any issues
Root Cause Analysis
Identify and assess the problem
Solution Implementation
Execute corrective actions
Follow-up
Monitor resolution progress
Shipping Support Contact
For shipping inquiries, tracking updates, or logistics support:
Logistics Department
Emergency Contact
24/7 Hotline: Available for urgent shipping issues
Response Time: Within 2 hours during business hours
Weekend Support: Emergency cases only
For non-urgent matters, please use regular business hours contact
Our shipping policy is designed to ensure reliable, cost-effective, and transparent international logistics services.